FAQ
Everything you need to know about ordering, sizing, shipping, and exchanges. Can't find your answer? Email us at buzz@beebeaver.com or WhatsApp +91 9108247912.
Orders & Payment
What payment methods do you accept?
We accept all major payment methods available at checkout, including cards, UPI, and net banking, as well as Cash on Delivery (COD) where available.
Can I cancel my order?
Cash on Delivery (COD) orders can be cancelled any time before the order is dispatched from our warehouse. Prepaid orders are final and cannot be cancelled once placed, so please double-check your order before completing payment.
How do I track my order?
Once your order ships, you'll receive an email directly from our courier partner with your tracking details.
Is there an additional discount available?
Yes — use code LOVE05 at checkout for an additional 5% off your order, on top of any other active offers.
Shipping
How long does shipping take?
Orders are shipped from our warehouse within 4 working days. From there, delivery typically takes 7–10 days, accounting for quality checks and any reprints.
Do you ship outside India?
Currently, we ship only within India.
Is shipping free?
Yes, we offer free shipping on orders across India.
Exchanges & Returns
What is your exchange policy?
We offer exchanges within 3 days of delivery. We do not accept returns — only exchanges. To start one, fill out our Exchange Form.
How does the exchange pickup work?
Once your exchange request is approved, you'll get a confirmation email. Our logistics partner will attempt pickup within 24–48 hours, with up to two pickup attempts. If both attempts are unsuccessful, email us at buzz@beebeaver.com.
How long does an exchange take to process?
After we receive your item, it goes through a quality check. Once approved, exchanges are typically processed within 7–10 working days. If your requested size isn't available, we'll offer an alternative product or a discount code instead.
What condition does the product need to be in for an exchange?
Items must be unworn, unwashed, and untampered with, with brand tags and original packaging intact. Products showing signs of wear or damage may not qualify for exchange.
What if I received a damaged or defective item?
You can request an exchange if the product or its shipping package arrived damaged, or if the item is defective. Use the same Exchange Form to get started.
Sizing & Fit
How do I know what size to order?
Check our Size Chart before ordering — our tees run oversized by design, so we recommend confirming your measurements against the chart to guarantee the right fit.
What if the size I ordered doesn't fit?
You can request a size exchange within 3 days of delivery through our Exchange Form. If your size isn't in stock, we'll offer an alternative product or a discount code.
Bundle & Product
What is Build Your Bundle?
Pick any 3 or more pieces and save 15% automatically at checkout — no code needed. Build your bundle here.
Can I combine the bundle discount with LOVE05?
Yes, the bundle discount and the LOVE05 code can be combined for extra savings.
How should I care for my tee?
To keep prints and colors looking their best, we recommend a gentle, cold wash and avoiding direct heat on printed areas when ironing.
Still have questions?
How can I get in touch?
Email us at buzz@beebeaver.com or WhatsApp us at +91 9108247912. Our support team is available Monday to Saturday, 11:00 AM to 6:00 PM, and responds within 48 hours.
